Terms and Conditions

Welcome to LifeBalance365

Please read these Terms and Conditions ("Terms") carefully before using the LifeBalance365 website and services. These Terms govern your access to and use of our website, services, and communication channels.

Last Updated: March 7, 2025

  1. SMS Communications

This service sends SMS Notifications, Alerts & Occasional Marketing Communications to customers who have explicitly opted in to receive SMS notifications. By providing your mobile number and opting in, you consent to receive text messages from LifeBalance365 related to:

  • Appointment confirmations and reminders

  • Service updates and notifications

  • Educational content about financial protection

  • Occasional promotional offers and information

  1. SMS Opt-Out Process

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

  1. Customer Support

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected]. Our customer service team is available Monday through Saturday from 8:00 AM to 6:00 PM CST to assist you..

  1. Message Delivery Disclaimer

Carriers are not liable for delayed or undelivered messages. LifeBalance365 does not guarantee delivery of messages and is not responsible for technical failures or message delivery failures beyond our control.

  1. Messaging Rates and Frequency

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your account activity and communication preferences. For questions about your text plan or data plan, contact your wireless provider.

  1. Privacy Policy

For privacy-related inquiries, please refer to our privacy policy: https://lifebalance365.com/privacy

  1. Use of Website and Services

By using our website and services, you agree to use them only for lawful purposes and in accordance with these Terms. You are prohibited from:

  • Using our website in any way that violates applicable laws or regulations

  • Attempting to interfere with the proper functioning of our website

  • Using automated means to access or collect data from our website

  • Impersonating another person or misrepresenting your affiliation with us

  1. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of LifeBalance365 and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without explicit permission.

  1. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. LifeBalance365 makes no warranties, expressed or implied, regarding the completeness, accuracy, reliability, or availability of our website or the information contained therein.

  1. Financial Services Disclaimer

The information provided on our website is for general informational purposes only and should not be considered as financial advice. As licensed insurance professionals, we provide personalized recommendations only after conducting a proper needs analysis. Please consult with one of our licensed professionals before making financial decisions.

  1. Limitation of Liability

LifeBalance365 shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, our website or services.

  1. Changes of Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our website following the posting of revised Terms means you accept and agree to the changes.

  1. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: [email protected]

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